Privacy policy

Last updated: October 3, 2025

The data controller is HRT Global sp. z o.o., owner of the brand CaAmo Coffee, registered in 33-230 Szczucin, Poland VAT ID PL8711784402.
Contact: office@hrt-global.com

1. Data we process

We may collect and process:

a) Online store customers (Shopify / e-commerce)

  • contact details: name, address, phone, email, billing and shipping info,

  • transaction data: orders, returns, payments, purchase history,

  • technical data: IP address, cookies, browser/device information.

b) Potential clients and business partners (outreach / B2B)

  • contact details from publicly available sources (company websites, directories),

  • data provided when replying to our messages, subscribing to our newsletter, or contacting us,

  • communication-related data (emails, inquiries, offers).

2. Sources of data

  • directly from you (orders, newsletter, communication),

  • publicly available sources,

  • automatically from our website (cookies, analytics),

  • from third-party providers (e.g. Shopify, Saleshandy).

3. Purposes of processing

  • fulfilling online store orders and contracts,

  • initiating and maintaining business communication (B2B outreach),

  • marketing and newsletters,

  • ensuring service security and fraud prevention,

  • compliance with legal obligations.

Legal basis: GDPR Art. 6(1)(b) (contract), Art. 6(1)(f) (legitimate interest), or Art. 6(1)(a) (consent for newsletters).

4. Data recipients

Your data may be shared with:

  • Shopify (store and payments),

  • email providers: ProtonMail (Switzerland), MXroute (USA), SalesHandy (India/USA),

  • payment processors, banks, shipping providers,

  • IT and analytics providers.

5. Data retention

  • store customers’ data – as long as required by accounting/tax law,

  • B2B communication data – until objection or end of communication,

  • newsletter data – until unsubscribed.

6. Your rights

You have the right to: access, rectify, erase, restrict processing, object to marketing, and data portability.

Contact: office@hrt-global.com

7. Cookies

We use cookies for analytics, marketing, and functionality. You may manage them via your browser.

8. Complaints

You may lodge a complaint with your local data protection authority (in Poland: PUODO).